Adaeze Stephen
Kingstown,St. Vincent and the Grenadines
Summary
Dynamic Project Management Assistant with proven expertise at K-GROUP OF COMPANIES, excelling in contract negotiations and cross-functional team coordination. Skilled in tracking spreadsheets and logistics management, I foster stakeholder communication and ensure project success through meticulous time tracking and documentation management. Committed to delivering quality results and enhancing team collaboration.
Project Management Assistant handles simultaneous tasks in fast-paced Construction environments and supports teams handling as many as four projects per year. Familiar with customer needs, industry practices and quality assurance standards. Versed in Lean and Agile environments.
Overview
7
7
years of professional experience
Work History
Project Management Assistant
K-GROUP OF COMPANIES
07.2018 - Current
- Assisted with contract negotiations, ensuring mutually beneficial terms for both parties involved in projects.
- Tracked project time and updated [Software] spreadsheets.
- Coordinated cross-functional teams to ensure smooth collaboration and successful project execution.
- Recorded time allocated to projects and updated master tracking documents.
Customer Service Representative
Argyle International Airport
12.2017 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Applied Science - Tourism And Travel Management
ST.VINCENT AND THE GRENADINES COMMUNITY COLLEGE
ST.VINCENT AND THE GRENADINES 06-2018
Skills
- Paperwork preparation
- Document coordination
- Tracking spreadsheets
- Software knowledge
- Administrative support
- Time tracking
- Stakeholder communication
- Meeting facilitation
- Logistics management
- Scrum framework
- Administrative expertise
- Task monitoring
- Scheduling expertise
- Database entry
- Billing and invoicing
- Information gathering
- Scheduling and calendar management
- Client relationships
- Schedule management
- File management
- Quality assurance
- Team support
- Project management
- Telephone etiquette
- Meeting scheduling
- Documentation management
- Research
- Spreadsheet development
- Database administration
- Project regulations
- Meeting coordination
Timeline
Project Management Assistant
K-GROUP OF COMPANIES
07.2018 - Current
Customer Service Representative
Argyle International Airport
12.2017 - 01.2018
Associate of Applied Science - Tourism And Travel Management
ST.VINCENT AND THE GRENADINES COMMUNITY COLLEGE
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