Antonette Manzanares
Edgewater,CO
Summary
Hardworking Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
13
13
years of professional experience
Work History
Driver
Columbia Sanitary
06.2021 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Medical Receptionist
Family Medical Practice
02.2019 - 06.2021
- Performed medical records management, including filing, organizing and scanning documents.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
Receptionist
Better Back Clinic
03.2018 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Receptionist
Dr. Brewka Orthodontist
05.2016 - 02.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Stylist
Sport Clips
10.2010 - 04.2016
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
High School Diploma -
Thornton High School
Thornton, CO06.1991
Skills
- Equipment Operation
- Vehicle Inspection
- Vehicle Maintenance
- Safety Management
- HIPAA Compliance
- Insurance Verification
- Payment Collection
- Microsoft Office
- Multitasking
- Appointment Scheduling
- Front Desk Operations
- Proficient in Microsofts
Timeline
Driver
Columbia Sanitary
06.2021 - 04.2023
Medical Receptionist
Family Medical Practice
02.2019 - 06.2021
Receptionist
Better Back Clinic
03.2018 - 02.2019
Receptionist
Dr. Brewka Orthodontist
05.2016 - 02.2017
Stylist
Sport Clips
10.2010 - 04.2016
High School Diploma -
Thornton High School
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