Professional with a proven track record at Coreas Hazells Inc., excelling in order tracking and vendor relationship management, skilled in supplier negotiation, achieving optimal pricing ensuring cost-effective purchasing strategies while maintaining high service standard. Enhanced efficiency through innovative inventory systems and substantial expertise in procurement and supply chain management. Adept at managing inventory, Strong focus on team collaboration and consistently delivering measurable results. Reliable and adaptable, with keen attention to detail and strong organizational skills. Committed to driving productivity and operational excellence.
Hi, I’m
Fay-ann Clarke
Kingstown,04
Summary
Overview
22
years of professional experience
Work History
Coreas Hazells Inc,
Warehouse Manager
02.2023 - Current
Job overview
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Created and enforced detailed organization processes to increase quality and service standards.
- Developed and maintained knowledgeable and productive team of employees.
- Coordinated receipt of over five shipments with over three hundred SKU's each within 24hrs, while maintaining proper handling and storing procedures and minimal damages.
- Reviewed and updated product pricing, setting prices based on market value to maintain positive GP% levels and company profitability.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Inventory Controller
12.2021 - 01.2023
Job overview
- Conducted periodic cycle counts - 2 counts per year at 12 locations during 3-month period, to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Trained and supervised employees in inventory management best practices, improving overall team performance.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Purchasing Assistant
02.2019 - 02.2022
Job overview
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Prepared and submitted over 12 purchase orders daily, accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Improved supplier relationships through regular communication and transparent dealings.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
- Maintained complete documentation and records of all purchasing activities.
- Developed strong working relationships with internal stakeholders, fostering a collaborative approach to achieving organizational goals.
- Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
- Collaborated with internal departments to identify and manage demand for material and services.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Senior Data Entry Clerk
10.2016 - 02.2019
Job overview
- Contributed to faster decision-making processes by providing timely and accurate reports to management teams.
- Cultivated a detail-oriented work environment, ensuring a high level of precision in all data-related tasks.
- Spearheaded initiatives aimed at reducing instances of duplicate entries, optimizing overall record keeping.
- Established performance benchmarks for junior Data Entry Clerks, facilitating their professional growth and development.
- Identified discrepancies in database systems, rectifying errors to maintain consistency across all records.
- Collaborated with cross-functional teams to ensure seamless flow of accurate information between departments.
- Streamlined data processing procedures for enhanced efficiency and reduced errors, increasing accuracy to 95%.
- Supervised a team of junior clerks, coordinating workloads to maximize productivity levels while maintaining strict deadlines.
- Used computer software to store and retrieve data.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Data Entry Clerk
09.2006 - 10.2015
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail. Processing over 10-15 invoices daily.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies within 3 days of receipt of goods.
Coreas Hazells Inc.Kingstown
Cashier/Customer Relations Officer
07.2005 - 07.2006
Job overview
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, while assisting with over 10 tele sales.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Merchandiser
05.2005 - 07.2005
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage over 50 items daily to complete product displays and educate customers.
- Inspected merchandise 100 items daily for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Logistics Assistant
12.2003 - 07.2005
Job overview
- Assisted in development and execution of contingency plans to minimize impact of unforeseen disruptions on daily operations.
- Managed vendor relations over 50 suppliers proactively, ensuring timely deliveries while minimizing potential disruptions due to unforeseen circumstances.
- Collaborated effectively with other team members to troubleshoot issues that arose during daily operations.
- Coordinated shipments and tracked progress over 100 orders using Microsoft tools to facilitate timely delivery.
- Updated and maintained databases to track shipments and inventory.
Coreas Hazells Inc.Kingstown, Parish of Saint George
Tour Guide
10.2003 - 07.2005
Job overview
- Built personal relationships with over 50 guests daily to promote positive experiences.
Blue Skies CommunicationsKingstown, Parish of Saint George
Telemarketer
01.2003 - 12.2004
Job overview
- Managed over 100 calls daily while maintaining professionalism and efficiency.
- Maintained high level of professionalism while handling objections from potential customers, ultimately overcoming barriers to purchase decisions.
- Scheduled follow-up calls or appointments with interested prospects, ensuring continuity in sales process.
Education
University Of The West IndiesCPDLL Virtual Short Course
Certificate from Business Management
2025
University Overview
Completed University-level Coursework: Warehouse and Inventory Management, UWI CPDLL Virtual Short Course, [2025]
Go SkillsOnline
Certificate
University Overview
- Professional Development Studies: Conflict Resolution for professionals, [2023]
- Professional Development Studies: Power BI 2017, [2024]
- Professional Development Studies: Listening Skills, [2023]
- Professional Development Studies: Team Leadership, [2022]
- Professional Development Studies: Time Management & Productivity, [2025]
Celestial Self Development CentreVirtual Course
Certificate
University Overview
Professional Development Studies: Performance Management: Managing Employee Performance, [2022}
NCTIKingstown, Saint Vincent And The Grenadines
Certificate of Technical Studies
University Overview
- Professional Development Studies: Microsoft Office Specialist Excel Course NCTI, [2018]
Skills Training ProgramKingstown, Saint Vincent And The Grenadines
Certificate of Technical Studies
University Overview
- Professional Development Studies: Computer Operations, 2001
Emmanuel High School KingstownKingstown, Saint Vincent And The Grenadines
Graduate Certificate from General Studies
07.2000
University Overview
- General Studies: Social Studies [III] [2000]
- General Studies: Human and Social Science/Biology [B] [2000]
- General Studies: Caribbean History [I] [2000]
- General Studies: Principles of Business [II] [2000]
- General Studies: English Language [II] [2000]
- General Studies: Food and Nutrition [II] [2000]
- General Studies: Mathematics [III] [2006]
- General Studies: Home Economics Management [I] [2000]
Rotary Club of St VincentKingstown
Certificate
University Overview
- Professional Development Studies: Young Entrepreneurs Seminar, [1999]
Skills
- Supplier negotiation
- Supplier relationship management
- Purchase order management
- Logistics coordination
- Procurement process improvement
- Resourcefulness
- Meticulous eye for detail
- MS office
- Forecasting
- Inventory management
Timeline
Warehouse Manager
Coreas Hazells Inc,
02.2023 - Current
Inventory Controller
Coreas Hazells Inc.
12.2021 - 01.2023
Purchasing Assistant
Coreas Hazells Inc.
02.2019 - 02.2022
Senior Data Entry Clerk
Coreas Hazells Inc.
10.2016 - 02.2019
Data Entry Clerk
Coreas Hazells Inc.
09.2006 - 10.2015
Cashier/Customer Relations Officer
Coreas Hazells Inc.
07.2005 - 07.2006
Merchandiser
Coreas Hazells Inc.
05.2005 - 07.2005
Logistics Assistant
Coreas Hazells Inc.
12.2003 - 07.2005
Tour Guide
Coreas Hazells Inc.
10.2003 - 07.2005
Telemarketer
Blue Skies Communications
01.2003 - 12.2004
University Of The West Indies
Certificate from Business Management
Go Skills
Certificate
Celestial Self Development Centre
Certificate
NCTI
Certificate of Technical Studies
Skills Training Program
Certificate of Technical Studies
Emmanuel High School Kingstown
Graduate Certificate from General Studies
Rotary Club of St Vincent
Certificate
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