Hi, I'm Joshua Sergeant
Equipment & Logistics Coordinator
Kingstown
Summary
Focused professional, knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Equipment & Logistics Coordinator
Clear Harbor, Inc
Kingstown, St. George
08.2023 - Current
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Managed over 100 fulfilled orders, tracked and notified intended departments of status or potential delays.
- Conducted regular audits of warehouse operations to maintain quality standards and minimize errors or inefficiencies.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Quality Assurance Coach
Clear Harbor, Inc
Kingstown, St. George
09.2021 - 08.2023
- Developed and executed performance management programs to increase engagement and productivity for over 150 employees.
- Facilitated virtual, in-person and blended learning sessions.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Served as subject matter expert during internal audits, demonstrating adherence to regulatory norms throughout all stages of production life cycle.
Trainer
Clear Harbor, Inc
Kingstown, 04
01.2023 - 03.2023
- Incorporated real-life case studies into lessons, providing practical examples of call center challenges and effective solutions.
- Enhanced trainee performance by implementing customized training modules tailored to individual needs.
- Conducted regular assessments and evaluations of trainees to track learning progress and make necessary adjustments.
- Hosted multiple classes of 20+ trainees through dynamic presentations.
Sales Representative
Flow, SVG
Kingstown, St. George
09.2020 - 01.2021
- Optimized sales process by regularly reviewing performance metrics and implementing improvements where necessary.
- Generate leads through prospecting and networking activities leading to over 200+ sales in 3 months.
- Assisted in development of company's sale strategy by conducting market research and providing feedback regarding customer purchasing patterns, market trends, and analyses.
- Developed thorough understanding of competitor offerings, enabling effective positioning of our products and services as superior choice.
Education
Associate of Science - Computer Electronic Technology
Division of Technical And Vocation Education
Arnos Vale 09.2018 - 09.2020
High School Diploma -
St. Martin's Secondary School
Kingstown 09.2013 - 06.2018
Skills
Transportation Management
Certification
Google Data Analytics Professional Certificate
Timeline
Equipment & Logistics Coordinator
Clear Harbor, Inc
08.2023 - Current
Trainer
Clear Harbor, Inc
01.2023 - 03.2023
Quality Assurance Coach
Clear Harbor, Inc
09.2021 - 08.2023
Sales Representative
Flow, SVG
09.2020 - 01.2021
Associate of Science - Computer Electronic Technology
Division of Technical And Vocation Education
09.2018 - 09.2020
High School Diploma -
St. Martin's Secondary School
09.2013 - 06.2018
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