Kimberly A. S. Smith
Kingstown,St. George
Summary
Senior Officer, Networking with over seven years of experience in enterprise networking and cybersecurity. Manages network infrastructure across multiple locations, implements secure connectivity solutions, and supports information security initiatives. Holds a First-Class Honours Bachelor of Science in Management Studies and certifications including CompTIA A+, Network+, Security+, IT Operations Specialist (CIOS), and Secure Infrastructure Specialist (CSIS). Drives network modernisation and disaster recovery initiatives to enhance organisational resilience.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Senior Officer, Networking
Bank of St. Vincent and the Grenadines
01.2026 - Current
- Led network upgrade projects and infrastructure modernisation initiatives, enhancing network reliability and scalability.
- Administer and maintain enterprise network infrastructure, including routing, switching, wireless, WAN, and branch connectivity solutions.
- Monitor network performance, availability, and security to ensure uninterrupted banking operations across all locations.
- Supported cybersecurity programmes through vulnerability remediation and secure network design, ensuring compliance and robust access control.
- Coordinated disaster recovery and business continuity activities, bolstering organisational preparedness and network resilience.
- Manage vendor relationships and technology procurements for networking, security, and telecommunications solutions.
- Develop technical standards, network documentation, operational procedures, and change management records.
- Provide technical leadership and mentorship on networking technologies, troubleshooting methodologies, and infrastructure best practices.
Network And Hardware Technical Assistant
Bank of St. Vincent and the Grenadines
07.2019 - 12.2025
- Administered enterprise network and hardware systems across multiple branches, ensuring operational efficiency and system reliability.
- Support cybersecurity readiness by troubleshooting vulnerabilities, applying endpoint patching, and maintaining compliance with bank security policies.
- Facilitated user access control in Active Directory, enhancing protection of sensitive financial data. to safeguard sensitive financial data.
- Deployed Asset Sonar Inventory Management System in 2022, replacing manual tracking and increasing IT asset accountability by 35%.
- Implemented Papercut Print Management System, reducing paper waste by 20% as part of the bank's 'Go Green' initiative.
- Collaborate with IT and cross-functional teams to strengthen operational continuity and cyber resilience.
Junior Clerk
Bank of St. Vincent and the Grenadines
07.2018 - 06.2019
- Delivered frontline customer service and administrative support in high-volume banking operations, ensuring client satisfaction and operational efficiency.
- Responded to telephone enquiries from clients, providing accurate information and assistance., redirecting calls to appropriate staff to aid efficient communication.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Cultivated attention to accuracy and information security practices for handling sensitive client data, safeguarding client information and maintaining compliance.
- Prepared and dispatched outgoing correspondence, ensuring timely communication with clients and partners.
Education
Bachelor of Science - Management Studies
University of the West Indies, Global Campus
St. Vincent and the Grenadines07-2025
Doctor of Medicine -
Trinity School of Medicine
St. Vincent and the Grenadines12-2017
CAPE - Computer Science, Economics, Pure Mathematics, Communication Studies
St. Vincent and the Grenadines Community College
St. Vincent and the Grenadines06-2015
CSEC - Mathematics, English A, Information Technology, Theatre Arts, History, French, Biology, Physics, Economics
St. Vincent Girls' High School
St. Vincent and the Grenadines06-2013
Skills
- Network security
- Cybersecurity compliance
- Vulnerability assessment
- Endpoint hardening
- User access controls
- Active Directory
- Troubleshooting LAN/WAN
- Network troubleshooting
- Routers
- Switches
- Windows Server admin
- IT Asset Procurement
- Asset Configuration
- Asset lifecycle
- Inventory systems
- Performance monitoring
- Operational efficiency
- IT Project Leadership
- Project management
- Solution implementation
- Change management
- Procedure Development
- Vendor management
- Cross-functional collaboration
- Stakeholder engagement
- Technical support
- Remote assistance
- Green IT strategies
Certification
- CompTIA A+, 2019-07-01
- CompTIA Network+, 2023-08-01
- CompTIA Security+, 2026-02-01
- CompTIA IT Operations Specialist (CIOS)
- CompTIA Secure Infrastructure Specialist (CSIS)
- Cisco CCNA, In Progress
Language
French
Custom
- Reading
- Baking
Timeline
Senior Officer, Networking
Bank of St. Vincent and the Grenadines
01.2026 - Current
Network And Hardware Technical Assistant
Bank of St. Vincent and the Grenadines
07.2019 - 12.2025
Junior Clerk
Bank of St. Vincent and the Grenadines
07.2018 - 06.2019
Bachelor of Science - Management Studies
University of the West Indies, Global Campus
Doctor of Medicine -
Trinity School of Medicine
CAPE - Computer Science, Economics, Pure Mathematics, Communication Studies
St. Vincent and the Grenadines Community College
CSEC - Mathematics, English A, Information Technology, Theatre Arts, History, French, Biology, Physics, Economics
St. Vincent Girls' High School