KURTISHA DAVY
Summary
I am recognized as a well-rounded individual poised to integrate the skills and knowledge acquired from diverse life experiences into my forthcoming career. With a personable demeanor, friendliness, and a commitment to serving both current and prospective clients, I am eager to contribute effectively. Drawing from my background in Sales, I possess the requisite skills and a positive mindset crucial for success in this role. During my tenure at Community College DTVE, I consistently upheld an outstanding GPA and earned a reputation for diligence and hard work. Moreover, I am characterized by my conscientiousness, trustworthiness, and reliability in meeting deadlines and exceeding sales targets. I am confident that my dedication and professionalism would make me a valuable asset to your team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Ottley Hall Marina & Shipyard
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Manager
Acquire Supermarket
06.2023 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Sales Representative
Ezone
08.2022 - 06.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Primary School Degree -
Kingstown Anglican School
Kingstown, Saint Vincent And The Grenadines05-2015
High School Diploma -
Saint Joseph Convent Kingstown
Kingstown, Saint Vincent And The Grenadines09-2020
Associate of Science - Business Studies Sales And Marketing
St. Vincent And The Grenadines DTVE
Sion Hill09-2022
Skills
- Organization skills
- Creativity and problem solving
- Good communication skills
- Ability to work independently and as part of a team Detail-oriented and able to handle multiple tasks simultaneously
- Punctuality
- Quality Assurance
- Technical Proficiency
- Adaptability
Certification
Caribbean Secondary Education Certification - (9) passes
Timeline
Receptionist
Ottley Hall Marina & Shipyard
01.2024 - Current
Manager
Acquire Supermarket
06.2023 - 11.2023
Sales Representative
Ezone
08.2022 - 06.2023
Primary School Degree -
Kingstown Anglican School
High School Diploma -
Saint Joseph Convent Kingstown
Associate of Science - Business Studies Sales And Marketing
St. Vincent And The Grenadines DTVE
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