MAURICIA BIBBY

• Identified discrepancies between actual results and expected outcomes.
• Assisted in the preparation of financial statements and reports for clients.
• Performed fraud investigation and identified fraudulent behavior through auditing.
• Assisted in conducting financial audits by examining company financial statements and accounting records for accuracy.
• Facilitated office workflow by assisting with administrative tasks.
• Assisted with the planning and execution of audit engagements, including risk assessment and audit scope determination.
• Analyzed balance sheets for mistakes and inaccuracies.
• Reviewed petty cash disbursements, purchasing card transactions and travel expense reports for compliance with policies, procedures and internal controls.
• Generated detailed reports summarizing audit results.
• Communicated effectively with colleagues regarding audit-related matters.

• Company Overview: Solife Inc. is a privately held EPC of Smart Solar Solutions' company based in St, Vincent and the Grenadines which installs environmentally friendly home and business improvement solar photovoltaic systems.
• Provides 85% executive administrative services to Managing Director and Residential Solutions/ Office Manager.
• Handles 78% internal and external communications including but not limited to preparation of internal memos, internal and external reports, verbal and written communication between the company, clients, potential clients, inquiries, external vendors/suppliers and colleagues.
• Supports the Finance team by performing basic book-keeping duties including but not limited to preparation of bills, invoices, vendor payments and payroll.
• Orients newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
• Assists in managing 95% of interview scheduling and facilitates communication with candidates throughout the hiring process.
• Partners with HR team to outline and define position requirements in accordance with company needs.
• Assist in evaluating social media success and failures through KPIs like engagement rate per post or follower growth over time, in addition to making necessary suggestions where necessary to achieve goals.
• Solife Inc. is a privately held EPC of Smart Solar Solutions' company based in St, Vincent and the Grenadines which installs environmentally friendly home and business improvement solar photovoltaic systems.

Company Overview:

Clear Harbor is a high-performance, Caribbean-based call center offering customer-facing and back-office outsourcing services to various agencies.

• Set up customer accounts and delivered fast, friendly service, resolving 98% of assigned inquiries, with a focus on 100% quality and customer satisfaction.
• Handled high-volume inbound and outbound calls, identified customer needs, reviewed accounts, and accurately documented all interactions to track issues and resolutions.
• Quickly adapted to new systems while maintaining productivity in a high-performance Caribbean-based call center, providing customer-facing and back-office outsourcing services.