Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
CORE COMPETENCIES
HOBBIES
MAXINE C. J. HOWARD

MAXINE C. J. HOWARD

Kingstown

Summary

Knowledgeable Executive with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Sales Manager

Tropical Shipping
04.2019 - Current
  • Lead and coach a team of Sales Representatives, providing strategic counsel and motivation.
  • Strong business relationships with key players in the market.
  • Manage high-value client accounts, negotiate pricing, and ensure revenue optimization for the business.
  • Develop market-specific strategies to expand reach and exceed sales targets.
  • Forecast sales trends and implement annual budgeting and strategic plans.

Sales Representative / Freight Coordinator

Coreas Hazells Inc. (Tropical Shipping Agent)
11.2009 - 01.2019
  • Managed logistics and freight services for key accounts, ensuring customer satisfaction.
  • Identified business opportunities, secured contracts, and negotiated competitive rates.
  • Provided innovative transport and shipping solutions tailored to client needs.
  • Generated weekly sales reports and maintained accurate documentation.

Executive Officer

Ministry of Housing & Land Development
08.2009 - 10.2009
  • Established a new administrative unit including hiring and staff management.
  • Created and implemented new record-keeping and financial systems.
  • Developed departmental budgets and monitored expenditure.

Senior Clerk, Administration

E.T. Joshua Airport
01.2006 - 01.2009
  • Provided executive-level administrative support and financial oversight.
  • Managed procurement and inventory for airport operations.
  • Planned and executed staff events and scheduling.

Senior Clerk, Administration

Ministry of National Security
01.2000 - 01.2006
  • Conducted internal audits, managed capital project accounts, and supervised junior staff.
  • Coordinated inter-ministerial logistics and handled procurement processes.

Protocol/Liaison Officer (Attachment)

Prime Minister’s Office/Foreign Affairs Dept.
01.1998 - 01.2005
  • Served as liaison at state functions and international conferences.
  • Coordinated travel, accommodations, and meeting logistics for dignitaries.

Junior Accounts Clerk

Ministry of Transport & Works
01.1998 - 01.2000
  • Processed payroll for daily paid workers and managed pension fund submissions.
  • Assisted in contract management and accounting procedures.

Junior Accounts Clerk

Treasury Accounting Dept.
01.1992 - 01.1998
  • Managed payroll, reconciliations, and internal audits for government ministries.

Clerk/Typist

Service Commissions Dept.
01.1989 - 01.1992
  • Managed correspondence and administrative filing for the Chief Personnel Officer.

Education

Master of Business Administration -

University of Suffolk
01.2023

MBA Studies (Incomplete) - undefined

University of Leicester
01.2015

Executive Diploma in Management - undefined

University of the West Indies
01.2008

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)

  • Power BI

  • Shipping and Logistics Systems - JOCs

  • Customer Relationship Management (CRM) Tools

  • Relationship building

  • Verbal and written communication

  • Product knowledge

Affiliations

WIMAC (Women in Maritime Caribbean)

Toastmasters

Chamber of Industry & Commerce

Certification

  • Coursera – Master of AI (Midjourney, DALL
  • E, Jasper) – 2025
  • Power BI & Microsoft Excel – 2024
  • Self-Development Training for Managers – 2021
  • Life Coaching Certification – 2020
  • Occupational Health & Safety | Adult CPR & First Aid – 2017
  • Sales Training: Pricing, Territory Mgmt., Regulations – 2010 – 2012
  • Leadership for Middle Managers – 2011
  • Aviation Security (TSA, U.S. Homeland Security) – 2007
  • Protocol & Etiquette | Smart Stream Accounting | Clerical Promotions | Customer Service – Various

Timeline

Sales Manager - Tropical Shipping
04.2019 - Current
Sales Representative / Freight Coordinator - Coreas Hazells Inc. (Tropical Shipping Agent)
11.2009 - 01.2019
Executive Officer - Ministry of Housing & Land Development
08.2009 - 10.2009
Senior Clerk, Administration - E.T. Joshua Airport
01.2006 - 01.2009
Senior Clerk, Administration - Ministry of National Security
01.2000 - 01.2006
Protocol/Liaison Officer (Attachment) - Prime Minister’s Office/Foreign Affairs Dept.
01.1998 - 01.2005
Junior Accounts Clerk - Ministry of Transport & Works
01.1998 - 01.2000
Junior Accounts Clerk - Treasury Accounting Dept.
01.1992 - 01.1998
Clerk/Typist - Service Commissions Dept.
01.1989 - 01.1992
University of Leicester - MBA Studies (Incomplete),
University of the West Indies - Executive Diploma in Management,
University of Suffolk - Master of Business Administration,

CORE COMPETENCIES

  • Strategic Sales & Logistics Planning
  • Budgeting & Financial Oversight
  • Team Leadership & Performance Coaching
  • Cultivate and maintain strong, trust-based relationships with business partners to drive collaboration and results
  • Client Relationship Management
  • Administrative & Operational Excellence
  • Protocol, Compliance & Risk Management
  • Training & Staff Development
  • Import/Export Regulation Knowledge
  • Forecasting & Market Analysis
  • Event & Project Management

HOBBIES

Outside of work, besides spending time with family and friends, I enjoy hands on projects around the house as a DIY enthusiast. I love travelling to new places, experiences new food, culture and lifestyles and I enjoy and maintain an active lifestyle with a focus on health and fitness.

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MAXINE C. J. HOWARD