RHEA JOHN
Compliance Officer
Richland
Summary
Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Organized, dependable and energetic candidate successful at managing multiple priorities with a positive attitude. Hardworking and driven with quality-focused and proactive approach. Bringing 5 years of experience in the Banking Industry. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Compliance Officer
St. Vincent Co-Operative Bank Ltd.
Kingstown
08.2022 - Current
- KYC Reviews & Due Diligence
- Sanction Reviews
- Conduct Anti-Money Laundering Training
- Preliminary Loan Reviews
- Prepared and submitted regulatory filings in timely manner.
- Transaction Monitoring
- DCash Application Processing
- Review Internal Controls
- Risk Identification & Risk Mitigation
- Standard Operating Procedures Drafting & Reviews
- Review, revise and update compliance policies and procedures to confirm continual compliance with applicable laws.
- Risk Management & Mitigation
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Developed and implemented corrective action plans for non-compliance issues.
- Other Compliance Functions
Banking Officer
St. Vincent Co-operative Bank Ltd.
Kingstown
08.2021 - 08.2022
- Performed KYC Reviews
- Performed Preliminary Loan Reviews
- Performed Transactional Reviews
- Processed DCash Application
- Other Compliance Functions
Customer Service Representative
St. Vincent Co-Operative Bank Ltd.
Kingstown
08.2017 - 07.2021
- Advised and assisted to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Handled customer inquiries and suggestions courteously and professionally.
- Performed Teller Duties
- Opened of New Accounts
- Performed ATM Duties
- Filed of documents
- Loaded of Online Banking Accounts & ATM Cards
Savings Manager (Understudy)
St. Vincent Co-Operative Bank Ltd.
Kingstown
09.2020 - 11.2020
- Reported to Management
- Managed team members
- Performance reviews
- Reviewed New, Reactivated and Closed Accounts
- Authorized Transactions & Cheques
- Developed and maintained relationships with customers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Internal Auditor (Understudy)
St. Vincent Co-Operative Bank Ltd.
Kingstown
08.2020 - 08.2020
- Independent Account Reviews
- Contract Logging
- Reported to Management Team
- Independent Treasury Reviews
- Policy Reviews
- Audit Bank's Departmental Procedures
- Other Internal Audit Functions
Compliance Officer (Understudy)
St. Vincent Co-Operative Bank Ltd.
Kingstown
05.2020 - 07.2020
- KYC Reviews & Due Diligence
- Anti-Money Laundering Training
- Regulatory Reporting
- Transactional Reviews
- Policy Updating
- Other Compliance Functions
E-Archiver
Ministry of Foreign Affairs (YES Programme)
Kingstown
06.2017 - 08.2017
- Scanned files unto Government's E-Archive System
- Organized files
- Created a filing system for folders
Receptionist
Milton Cato Memorial Hospital
Kingstown
06.2016 - 08.2016
- Responded to inquiries from callers seeking information.
- Booking appointments
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Filing of X-rays 4
Education
MBA - Leadership & Innovation
Edinburgh Napier University
United Kingdom 08.2023 - Current
Certification - Anti-Money Laundering Specialist (CAMS)
Certified Anti-Money Laundering Specialist (ACAMS)
Miami, Florida, United States 04.2023 - Current
Professional Development Certificate of Competence - International Enterprise Risk Management
Sagicor Cave Hill School of Business & Management
Barbados 09.2022 - 11.2022
Bachelor of Science - Financial Management
University of The West Indies (Open Campus)
St. Vincent & The Grenadines 09.2017 - 12.2021
Diploma - Project Management
International Business Management Institute
Berlin 09.2021 - 01.2022
Certificate - Corporate Internal Controls & Fraud Controls
Udemy
San Francisco, California 08.2020 - 08.2020
CAPE - Business Studies
St. Vincent & The Grenadines Community College
St. Vincent & The Grenadines 09.2015 - 06.2017
CSEC/CXC - Business Studies
St. Vincent Girls' High School
St. Vincent & The Grenadines 09.2010 - 06.2015
Skills
Daily reporting
Oral and written communications
Proficient with Microsoft Office
Decision-Making
Records Management
Time Management
Team-Player
Honest and Trustworthy
Organized
Training and Development
Self-Motivated
Timeline
MBA - Leadership & Innovation
Edinburgh Napier University
08.2023 - Current
Certification - Anti-Money Laundering Specialist (CAMS)
Certified Anti-Money Laundering Specialist (ACAMS)
04.2023 - Current
Professional Development Certificate of Competence - International Enterprise Risk Management
Sagicor Cave Hill School of Business & Management
09.2022 - 11.2022
Compliance Officer
St. Vincent Co-Operative Bank Ltd.
08.2022 - Current
Diploma - Project Management
International Business Management Institute
09.2021 - 01.2022
Banking Officer
St. Vincent Co-operative Bank Ltd.
08.2021 - 08.2022
Savings Manager (Understudy)
St. Vincent Co-Operative Bank Ltd.
09.2020 - 11.2020
Certificate - Corporate Internal Controls & Fraud Controls
Udemy
08.2020 - 08.2020
Internal Auditor (Understudy)
St. Vincent Co-Operative Bank Ltd.
08.2020 - 08.2020
Compliance Officer (Understudy)
St. Vincent Co-Operative Bank Ltd.
05.2020 - 07.2020
Bachelor of Science - Financial Management
University of The West Indies (Open Campus)
09.2017 - 12.2021
Customer Service Representative
St. Vincent Co-Operative Bank Ltd.
08.2017 - 07.2021
E-Archiver
Ministry of Foreign Affairs (YES Programme)
06.2017 - 08.2017
Receptionist
Milton Cato Memorial Hospital
06.2016 - 08.2016
CAPE - Business Studies
St. Vincent & The Grenadines Community College
09.2015 - 06.2017
CSEC/CXC - Business Studies
St. Vincent Girls' High School
09.2010 - 06.2015