Shannia Piper
Jamaica
Summary
Versatile and diligent, with proven communication and interpersonal skills honed at Tax administration Jamaica and the University of Technology. Excelled in providing top-notch administrative support and customer service, adept at computer applications, and demonstrates adaptability in dynamic environments. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Teachers Assistant
Heart NSTA Trust
07.2022 - 07.2022
- Assist teacher with students.
- Organize school materials.
- Handed out students report cards.
Customer Service Representative
Heart NSTA Trust
02.2023 - 08.2023
- Provide taxpayers with relevant and accurate information.
- Check and calculate taxpayers’ property tax.
- Prepare certificate of payment for taxes upon request.
- Check taxpayers’ documents to verify that they are the original copies.
- Issuing taxpayers TRN cards.
- Perform other related duties assigned by taxpayer service officers.
Administrative Support Assistant
University of Technology
05.2024 - 08.2024
- Weekly, Annual and President report
- Filing and Data Entry
- Attend to customers
- Calls (incoming and outgoing)
Education
Bachelor of Education - TVET in Food Service Production And Management
University of Technology
Kingston 6 Jamaica 11-2027
High School Diploma -
Edwin Allen Highschool
Frankfield Clarendon07-2020
Skills
- communication skills
- Interpersonal relationship
- computer literate
- adaptable
- hard working
Timeline
Administrative Support Assistant
University of Technology
05.2024 - 08.2024
Customer Service Representative
Heart NSTA Trust
02.2023 - 08.2023
Teachers Assistant
Heart NSTA Trust
07.2022 - 07.2022
Bachelor of Education - TVET in Food Service Production And Management
University of Technology
High School Diploma -
Edwin Allen Highschool
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