Terianne Williams
Summary
Achieved key performance indicators at Clear Harbor by leveraging empathy and knowledge to enhance customer satisfaction and loyalty. Organized and dependable dedicated agent, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Account Executive
Clear Harbor
08.2020 - Current
- Tracked and maintained orders to guarantee prompt and successful delivery of customer's goods.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with customers and clients to maintain relationships and increase return customer base.
- Built relationships with customers and maintained loyalty by providing fast, knowledgeable service.
- Communicated with approximately 40+ clients daily to understand needs and explain services that is performed.
Education
High School Diploma -
Thomas Saunders Secondary School
Richmond Hill, Kingstown06.2018
Associate of Arts - Paralegal Studies
St.Vincent And The Grenadines Community College
Villa08.2020
Skills
- Empathy and patience
- Goal-oriented mindset
- Product and service knowledge
- Customer Service
- Multitasking Abilities
- Attention to Detail
- Time Management
Additional Information
References:
- Shanique M. McCoy 530-7278
- Phyllis Morris 457-7500
Timeline
Customer Account Executive
Clear Harbor
08.2020 - Current
High School Diploma -
Thomas Saunders Secondary School
Associate of Arts - Paralegal Studies
St.Vincent And The Grenadines Community College
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