Zemron Stay
Security Senior Supervisor
Kingstown,Kingstown
Summary
Accomplished Senior Security Shift Supervisor with a proven track record at Canouan Estate Resort and Villas, enhancing customer satisfaction and reducing incidents by over 30% through effective threat assessment and crisis management. Skilled in CCTV monitoring and fostering teamwork, I excel in creating secure environments by implementing robust security policies and coordinating with law enforcement. I am certified in first aid and fire safety. I am an Incident commander in the fire department with 10years of experience as a member of the Canouan Estate fire team. As a fire fighter , I am also a certified driver of the fire truck . I am also skilled in safe programming ,Salto system,Alarm.com system and interrogation techniques.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Security Shift Supervisor
Canouan Estate Resort and Villas
03.2012 - Current
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Streamlined communication between team members, resulting in better coordination during critical situations.
Education
High School Diploma -
Georgetown Secondary School
Georgetown,St.Vincent And The GrenadinesSkills
- Computer Skills
- CCTV Monitoring
- Scheduling Management
- Physical Security
- Incident Reporting
- Access Control
- Threat Assessment
- Policy Enforcement
- Crisis Management
Accomplishments
I have completed courses with certifications in,
* Introduction to supervision
* Diploma in supervision
* Public Relations: Optimize Systems Theory and Stakeholder Management Practices.
* Communication Skills-Perception and Non-Verbal Communication
* Fundamentals of Health and Safety in the Workplace
* Fundamentals of English Grammar
* Supervising Others
* Leadership and Management Skills for Business Managing Employees
* Advanced Security Management
Certification
Advanced Security Management _Stonebridge College London ,United Kingdom, 2024.
Timeline
Senior Security Shift Supervisor
Canouan Estate Resort and Villas
03.2012 - Current
High School Diploma -
Georgetown Secondary School
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